Terms & Conditions
All Prints/Canvas are shipped unframed in a tube and sent by registered mail (Track & Trace). We advice you to wait up to 30 days for delivery. Most of orders will arrive within 10 business days. Counting from the date when the order is dispatched (not from the time when you placed the order). You will receive a notification when your order is complete. All orders will be processed in 2 to 10 working days. We give our bests to pack your order as soon as possible. Sometimes it might not be possible to pack and send them right away. We ask for your understanding. We are using Portuguese Post.
All payments are taken in EUR (€), Paypal or Credit card are the available methods and will be charged at the current exchange rate. To view current exchange rates please contact your bank. Import duties, taxes, and charges are not included in the item price. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Care and handling of your artwork on arrival
I recommend unroll your print RIGHT AWAY when you receive it, and laid flat for few days or taking your artwork straight to the framer. If this can’t be done, after unrolling it from the packaging, please use two hands to support your print so it will not bend. A crease in the print is permanent. The cardboard tube your artwork is packaged in is not suitable for long-time storage. Please keep your new artwork covered until it is framed to avoid damage. Be careful of water, hard objects & adhesives as these can damage and scratch the surface of your artwork. Try not to use your hands to wipe off any dust as this can also scratch the surface. After being framed, try to keep your print away from direct sunlight as UV rays can eventually affect the colors over time. We are not responsible if something happen during transit, but still contact us so we can try to make the situation a bit better.