Our Terms and Conditions
The terms ‘Odeith Store’ or ‘our’ ‘us’ or ‘we’ refers to the owner of this website. All terms and conditions apply to Odeith Store. The term ‘you’ ‘your’ or ‘users’ refers to the users or viewer of our website.
All services provided by this website may only be used in accordance with the terms and conditions provided below. By using our services you agree to be bound by our terms and conditions.
Odeith Store reserves the right to make modifications and changes to these terms and conditions at any time and without prior notice. Up to date terms and conditions will always be available at odeith.com
The placing of an order with Odeith Store creates a contract on the basis of these terms and conditions. These terms and conditions apply equally to all orders given, irrespective of method. It is the responsibility of the user of our services to be aware of our terms and conditions.
Nothing in this agreement will affect any consumer’s statutory rights.
We reserve the right to send special offers and newsletters to account holders email addresses, with an instant unsubscribe option available.
Prices and Payment
All rates, prices and discounts quoted or published at odeith.com are subject to variation at any time prior to acceptance your order. All prices quoted include VAT. VAT applies to all transactions for goods or services at the current applicable rate at the time of purchase.
Goods remain the property of Odeith Store until the order is paid in full.
All payments are taken in EUR (€), Paypal or Credit card (STRIPE) are the available methods and will be charged at the current exchange rate. To view current exchange rates please contact your bank. Import duties, taxes, and charges are not included in the item price. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Delivery and Collection
Delivery of completed orders will be made on our carefully selected courier companies or any other delivery services at the discretion of Odeith Store.
Charges for postage, packing and delivery will be incurred and payable at the time of order. You shall be responsible for all customs and other duties and all related costs and expenses payable on any international transaction.
Where specified you will be required to sign for delivered work, or we will not be held responsible for any losses arising from the delivery.
Where Odeith Store has agreed to deliver goods to you, goods shall be delivered to the delivery address specified, if our representatives are unable to gain access to the delivery address or delivery is delayed due to any act or omission of the client, you will be held liable for any additional delivery costs incurred as a result of re arranging delivery.
Immediately upon receipt or collection of any goods, you should inspect and satisfy yourself with its condition. If you fail to inform us within 48 hours after receipt or collection, of any defect or problem you shall be deemed to have confirmed that the goods are in a satisfactory condition upon delivery or collection and payment will be due in full.
Returns Policy and Damage
In the event that your print is damaged in any way upon receipt, please contact us as soon as possible. We cannot be held responsible for any damage to, discrepancies in or shortages of delivered materials unless notified within 48 hours of receipt.
Any claims for damages must be supported by photographic evidence and we reserve the right and may request the return of the damaged article, which we will pay for the return shipping. Claims of this nature will be limited to the cost of the order as charged by Odeith Store. No actions will be taken by Odeith Store without photographic proof or the receipt of the damaged item.
Any items returned to Odeith Store will be destroyed after investigation.
If you are eligible for a refund, we will reimburse the price you have paid for the goods by means of your original payment method. Alternatively we may offer to resend the item free of charge. Please note in this instance replacements will be sent using our courier where appropriate.
Please note it is not our policy to offer both a refund and a new item.